Whether you are looking to ensure seamless continuity of service or simply to avoid no-shows to valuable appointments, it pays to add this to your customer retention services. Many businesses have a myriad of calls that are low level and mundane but potentially high volume and therefore combined can represent significant value. In all of these instances where the purpose of the call is either a simple call to action, or the answer to a simple question, then automating that process is massively cost-effective.
Using our service on a managed basis or opting for full automation by a simple integration of your existing system with our platform, a variety of time-sensitive messages can be delivered effectively.
- Simple & Flexible - Web based & easy to use
- Automation - Integrate with your existing system
- Greater response rates - Targeted & interactive
- Large capacity - More people, more quickly
- Maximum value - Much more reach for your money
- Multi function - Voice, SMS & Email
This service can be provided as part of a managed service, or on a ‘self service’ basis.
“The Voice broadcast service has proved to be extremely flexible, whether we use it for promoting ticket sales or simply confirming travel arrangements.”
Jacqueline Gourlay
Rangers Football Club currently play in the Scottish Premier League. The club's home is the all-seated 51,082-capacity Ibrox Stadium in south-west Glasgow. Rangers have won 52 domestic league titles, more than any other team in the world and in 1961 Rangers were the first British team to compete in a European final when they reached the final of the European Cup Winners' Cup.
“Groupcall have been working with Voicescape for a number of years to power our market leading communications services. The Voicescape platform has proven to be a very reliable and resilient service, which has been continuously enhanced, enabling us to offer more advanced services to our customers. We have found Voicescape to be responsive and receptive to our developing requirements.”
Lawrence Royston - MD
Groupcall's Messenger system is currently in use in around 1000 schools in the UK, primary and secondary, assisting in the monitoring and reduction of truancy, improving the flow of communication between schools and parents, and ensuring absences are recognised and checked earlier, improving the safety and security of pupils.
